Frequently asked questions

Got questions? We’ve got answers.

About Furnishr's process

The ‘One Day’ refers to the on-site transformation. While the behind-the-scenes logistics (designing, ordering, and shipping) typically take 3 to 6 weeks, our team coordinates all deliveries to arrive at a local warehouse first. Once everything is ready, we bring it all to your home at once for a single-day installation.

The design consultation is a meeting between you and a designer to discuss the project details and design strategy. It is always helpful for you to complete the project request form first before booking the design consultation, so that the designer can be prepared to ask more questions about your priorities and the space.

You can expect the whole process, from initial consultation to delivery, to take between 4 to 6 weeks:

  • Consultation and initial design: 3 days
  • Revisions: 1-2 weeks
  • Delivery: 2-4 weeks

Exact timing will vary based on your specific needs and preferences.

There’s no limit to the number of revisions you can make! We recommend booking a call for any revisions, since that’s the fastest and easiest way of getting to a final design you love.

No problem! Our designers work with your existing pieces. During the design consultation, simply show us what you’re keeping, and we will curate a design package that complements your current furniture while filling in the gaps to complete the look.

While we excel at whole-home turnkey solutions, we are happy to help you furnish individual rooms. Many of our clients start with a living and dining room package to establish a cohesive style for their main living area.

We are a turnkey furnishing service. Unlike a design firm that charges hourly fees or a store that just drops boxes at your door, Furnishr provides a package solution that includes professional design, furniture sourcing, shipping coordination, and full on-site assembly.

Unfortunately we don’t offer furniture rentals. Sorry!

Because we curate custom packages, we work closely with you during the revision phase to ensure you love every piece before we order. If an item arrives damaged, we handle the replacement immediately at no cost to you.

If you do need to return or exchange a product, please let us know within 10 days of delivery so our crew can pick up any items you no longer want. There is a 15% restock fee for returns. Exchanges are free. You can view the policy in detail here.

Yes, we have scaled the furnishing function of many companies. Check our B2B process and success stories here.

Costs and financing

Your total cost will depend on how many rooms you’re furnishing and what items you select. To get an idea of budget ranges,

   -> use our cost calculator

Yes, every estimate provided by our Cost Calculator is all-inclusive. This means the price covers the furniture, the shipping, and a professional team that will unbox, assemble, and place every item in your home, including the removal of all packaging debris.

Our turnkey delivery and assembly fee is based on how much you spend on products. This is our fee breakdown:

20% fee for up to $15k product spend or less

15% fee for $15k-$25k product spend

10% for $25k-$40k product spend

5% for $40k or higher product spend

This fee allows our designers to dedicate time to creating a custom, floor-plan-accurate layout for your specific space. Once you approve your design, this fee covers the full logistical coordination of multiple vendors—saving you dozens of hours of tracking and assembly work.

Absolutely. We specialize in high-ROI rental setups. Our STR packages focus on ‘commercial-grade’ durability and high-impact design to ensure your listing photos stand out. We also offer Move-In Kits which include kitchenware, linens, and towels to make the property guest-ready immediately.

We do ask for 100% of payment before delivery. If your move-in day isn’t for a few months, we’re happy to offer an interest-free monthly payment plan leading up to the day with a one-time deposit.

We offer financing through Acorn in the U.S. and Paybright in Canada. Some good news for our Canadian customers: Paybright’s pre-qualifying process will not affect your credit score. Ask us about the financing process during your design consultation.

Delivery and assembly

We service every major metropolitan area in the continental United States and Canada.

By leveraging a localized network of white-glove delivery and assembly teams, we ensure you can receive the same seamless one-day setup experience in 2 to 4 weeks. See our service coverage here.

To keep our process fast and efficient, our standard service focuses on everything “floor-based.” We do not provide permanent structural changes such as wallpaper installation, painting, or flooring. Our goal is to provide a complete furniture and decor solution that can be set up in a single day without the need for construction permits or specialized contractors.

Our white-glove teams specialize in the full assembly and placement of all furniture items. However, for insurance and liability reasons, we do not provide wall-mounting services for televisions, mirrors, or wall art. These items will be unboxed and placed in a safe area within the room, ready for your preferred local handyman to install.

Our Move-In Kits are delivered on the same day as the rest of the design package products. The products in the Move-In Kits will not be unboxed and staged. Often, our customers will wash these products before staging them in the cupboards and making the beds.

Each room takes about 90 minutes to assemble. We will set up the entire home for as long as needed in that one day. 

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