Return & Exchange Policy

If you wish to return or exchange your products, please do so within 10 days after delivery. Our crew will pick up the pieces you no longer wish to keep and refund the partial price of the returned items. Returning the products will incur a 15% fee due to the additional delivery and disposal fees. Sales are final for special sales or made-to-order items.

Many steps are taken to ensure your products arrive to you in excellent condition. It is very important that you inspect the purchase upon arrival. If an item is damaged in transit, please send us a photo with a description. We will request our supplier to send out a replacement or have our design team find new options for you. We will make sure you get what you need.

Due to recent supply chain challenges, your delivery lead time may be extended or we may require additional deliveries. We will work with each customer individually to plan the deliveries based on timeline and situation. Please note that we do not compensate for product or delivery delays.

"I loved the flexibility Furnishr had in selecting pieces I needed and those I didn’t. Delivery staff was also great and courteous."
Simon Google Reviewer
Expat | Boston, MA USA

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